SHIPPING POLICY
At Zena, we offer reliable and fast shipping options to ensure you receive your order as quickly as possible.
Processing Time
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All orders are processed within 24 business hours (excluding weekends and holidays).
Domestic Shipping Options
We provide multiple shipping methods to suit your needs:
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USPS First Class Mail – $5.50 (5-7 days)
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USPS Priority Mail – $8.00 (3-5 days)
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USPS Express Mail – $29.00 (1-2 days)
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UPS Ground – $13.00 (3-5 days)
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UPS Next Day Air – $35.00 (1 day)
Order Tracking
Once your order ships, we will provide a tracking number via email so you can monitor your delivery status.
Lost or Delayed Shipments
If your order is delayed or lost in transit, please contact us at support@zenaeu.com, and we will assist you in resolving the issue.