Shipping Policy

SHIPPING POLICY

At Zena, we offer reliable and fast shipping options to ensure you receive your order as quickly as possible.

Processing Time

  • All orders are processed within 24 business hours (excluding weekends and holidays).

Domestic Shipping Options

We provide multiple shipping methods to suit your needs:

  • USPS First Class Mail – $5.50 (5-7 days)

  • USPS Priority Mail – $8.00 (3-5 days)

  • USPS Express Mail – $29.00 (1-2 days)

  • UPS Ground – $13.00 (3-5 days)

  • UPS Next Day Air – $35.00 (1 day)

Order Tracking

Once your order ships, we will provide a tracking number via email so you can monitor your delivery status.

Lost or Delayed Shipments

If your order is delayed or lost in transit, please contact us at support@zenaeu.com, and we will assist you in resolving the issue.